|
Transport Feedback
During 2005, parents and workers using the Transport Service
were asked for comments on how CWAC has helped.
Glasgow Riverside
“The CWAC transport service is really
important to the work of Riverside. Without it, we could
not get the children and young people to our groups and
our service users would struggle to attend hospital appointments.”
Lesley Craise: Glasgow Riverside Manager
“I get tired because of the virus
and my three children wear me out. I would not have the
energy to get to my hospital appointments if it was not
for the CWAC taxis.”
Riverside Service User
“I used it to get to Women’s
Aid. I was being battered and needed to get away.
The children use the transport service to get to their groups.
It’s really good for them to be able to get out, they
worry so much about me.”
Riverside Service User
WaverleyCare Solas, Edinburgh
“The transport service is a very important
part of our provision; many of our service users are in
poor health and are not able to bring their children to
our service. Children and young people would be unable to
access support services crucial to their well being if the
service was not available.”
Nichola Frith: WaverleyCare Childcare Co-ordinator
“My children go to groups at Solas
for support and different activities.
I am not able to take my children to Solas regularly because
of ill health; the transport service has been a great help
to me and my family we could not manage without it.”
Waverley Solas Service User
“The transport service helps my children to get to
their groups at Solas.
Without the transport service, my children would not have
anyone to talk to about HIV, I am a single parent looking
after six children; it would not be possible for me to take
children individually to groups at Solas.”
Waverley Solas Service User
George House Trust, Manchester
“Having the Transport fund really
is brilliant. We can help families with children in all
sorts of situations and at short notice too. Mostly we use
it for taxis to hospital appointments but also getting parents
and children to school, people home after meetings, to meetings
etc. e also used it for a young carer’s event. It
really is an essential part of what we do now! Also as we
see increasing numbers of families/children there is an
increase in demand and we could feasibly use the fund 3
or 4 times over and not be being reckless/ over generous.
People really appreciate all the help they get. Keep up
the good work CWAC and thanks v.v. much.”
Lynda Shentall: Specialised Service Manager, George
House Trust
“It helps me by making it easier and
faster to get to my hospital appointments. Also I don’t
have to worry about the financial side when travelling.”
George House Trust Service User
“It really really helps me making
it easier especially if I don’t have money I don’t
have to worry about it.”
George House Trust Service User
Bristol Royal Hospital for Sick Children
“This service is used for transporting
the young teenage support group around for outings. It is
also to be used to help parents bring their children to
clinic. This is useful, as it will help these teenagers
support each other when they have no one else to talk to
who knows their diagnosis. Also it enables some of these
families to come to clinic when otherwise it would be difficult
due to finances.”
Lizzie Hutchison: Clinical HIV Nurse Specialist
Chelsea and Westminster
“It ensures that families with
poor attendance are seen regularly and their disease is
therefore arguably better controlled as they receive regular
quality care. It also enhances the relationship between
the support centre and the family demonstrating care and
understanding of their circumstances.”
Paula Seery: Clinical HIV Nurse Specialist
Whipps Cross Hospital
“The transport service has greatly improved attendance
at clinics for those with a history of non-attending. It
also has proved invaluable to those mums of indeterminate
babies in those 1st early weeks following birth.”
Kim Gardiner: HIV Nurse Specialist
“I use the transport service
to take my children to hospital
It means I can take both of them to clinic at the same time.
It isn’t possible on public transport as they are
both very active.”
Parent at Whipps Cross Hospital
St Mary’s Hospital, Paddington
“The Transport service provided
by CWAC has been an invaluable asset to the Family HIV Clinic
here at St Mary’s in Paddington. Many families have
and are been helped to access the hospital in an emergency
situation if a child is unwell.
Some families come to the clinic on three monthly appointments
and the volume of medication can be huge. In these circumstances,
if necessary we are able to deliver these drugs saving the
family from having to make two or three trips.
We all tend to take transport for granted but through CWAC’s
support it can and does make a difficult times a little
easier. Thank you”.
Jo Dodge: Family HIV Co-ordinator
Great Ormond Street Hospital
“The Transport Fund is used to
bring a child who is either unwell or needs to be seen urgently
into clinic or other hospital department. e.g. child with
rash, swollen neck, shingles.
If a child’s parent is ill or disabled then the transport
is used to bring them in to attend clinic appointments and
return home, as child cannot travel alone. e.g. Parent had
stroke, has cardiac problems, broke ankle, just started
HAART and feeling ill.
If a family has no financial means so cannot attend the
transport is used.
e.g. asylum seekers, low income.
To deliver medicines to another CNS, home or hospital for
a child then bike or van courier service is used- again
usually due to ill-health or financial problems that the
parent/guardian does not come to the hospital to collect
medicines.
In all these ways the transport is helping children directly
by getting them seen at clinic to identify problems or complications
of either the HIV disease or therapy; or by delivery of
drugs to prevent gaps in therapy.This prevents further deterioration,
keeps up the attendance at clinic where health is monitored,
and provides the Family Clinic the means by which to assist
families when needed, in a way not provided or usually available
by either Hospitals or Social Services.”
Margaret Clapson: Senior HIV Clinical Nurse Specialist
“I use the transport to go to
Great Ormond Street Hospital. My children are both small,
which makes travelling on my own with them very hard, especially
since I’ve not been too well.”
Parent: Great Ormond Street Hospital
|